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Holacracy Under the Scrutiny: When It Works and When It Doesn't

In the early 2000s, I witnessed a remarkable change within my company. With the introduction of the 'this is how we do it’ manual, I noticed that employees suddenly only did what was written in black and white. It was the early days after our startup phase when everyone was flexible and did what was necessary. But as we grew, and with approximately 60 employees in our advertising agency, some managers felt there was a need for a clear structure. The hired consultants agreed with this and recommended a clear hierarchy. What a misconception that turned out to be!